Frequently Asked Questions

• How do I change my Cozi Recipe Box password?
  Visit the Cozi Password Reset Page
• What if I receive an error when signing in to my Cozi Recipe Box?
  If you receive an error when signing in to your Cozi Recipe Box, please try the suggestions listed below before contacting us for assistance.
  
  - If you have recently reset your password, please clear any saved "auto-fill" passwords stored in your web browser for MyRecipes.com. This is a common issue on mobile devices that offer to save your password when you first sign into a website. If you are on a mobile device, the settings to remove the saved passwords may be in your device settings app and not directly in the browser itself.
  - If you just reset your password, please be sure you have clicked the confirmation link sent to your email and followed the instructions before you try to sign in with a new password. If you don't see the confirmation email, please check your spam/junk-mail folder in your email account for the message.
  - Make sure your caps-lock key is not turned on since passwords are case sensitive.
  - If you are still not able to sign in, please

  contact us

  and let us know what error your are receiving.

• How do I change my email address for email newsletters?
  Look for the "Change of address" link at the bottom of the email newsletters you subscribe to. Please note that changing your Cozi Recipe Box account email will not update your newsletter subscriptions.

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