NEVER but NEVER boil water with the tea bag in it. Thats what makes it bitter!! Bring your water (quart) to a good rolling boil, remove from heat drop in 6-8 tea bags, put a top on loosely, cocked to the side, let steep up to 5-10 minutes. Pour into a container (GAL PLASTIC) with one and half cup of sugar stir till dissolved then add cold water to the top. omg SO GOOD!