Frequently Asked Questions

Frequently Asked Questions for MyRecipes.com.

My Recipe File: Account Settings My Recipe File: Manage Recipes My Recipe File: eCookbooks

Recipe File Account Settings


How do I change my Recipe File email address?

  1. Sign into your Recipe File account then look for the link to "Account Settings" at the bottom of the left column on the main Recipe File page.
  2. Once you open the page, click on the "Edit" link next to your email address.
  3. Enter your new email address in the fields provided.
  4. An email will be sent to the old and new addresses with a confirmation link that must be clicked to verify the address change.
  5. After confirming the change by clicking the link, your address will be updated on MyRecipes and you should be able to sign into your Recipe File with the new address.

How do I change my email address for email newsletters?

Look for the "Change of address" link at the bottom of the email newsletters you subscribe to. Please note that changing your Recipe File account email will not update your newsletter subscriptions.

How do I change my Recipe File password?

If you need to change the password for your Recipe File account, follow the steps below.
  1. Sign into your Recipe File account then look for the link to "Account Settings" at the bottom of the left column on the main Recipe File page.
  2. Once you open the page, click on the "Edit" link to the right of the current password.
  3. Enter your current password in the fields provided, then enter your new password in the two fields provided. NOTE: Passwords are case sensitive and must be at least 8 characters long.
  4. After clicking the "Save" button, your password will be updated.

What if I forget my Recipe File password?

If you forget the password for your Recipe File account, follow the steps below.
PLEASE NOTE: If you no longer have access to the email address stored in your account, it is not possible to reset your password.
  1. Open this page: Forgot your password?
  2. Enter the email address currently set in your Recipe File account and click the "Submit" button.
  3. For security purposes, an email will be sent to the email address set in your Recipe File account to verify the password reset request.
  4. When you click on the confirmation link in the email message, you will be taken to a page on MyRecipes.com to enter your new password.
  5. Enter your new password into the two password fields and click "Submit". NOTE: Passwords are case sensitive and must be at least 8 characters long.
  6. You can now sign into your Recipe File account with your new password.

How do I sign-in with a social network account?

To make it easier to sign into your Recipe File, you can now link your account with Google, Yahoo, Facebook or Twitter.
  1. If you are currently signed in to your Recipe File, please sign out before attempting to link your accounts.
  2. Click the sign in link then click on the logo for the social network account that you want to link to your Recipe File.
  3. In the window that appears, sign into your social account and verify that you want to link with your MyRecipes account.
  4. Next, fill in your existing Recipe File account information on the right under "Link Accounts" and click the "Sign In" button.
  5. Your accounts are now linked. To sign in again, choose the logo of the social network instead of filling in the standard sign in fields.

What if I receive an error when signing in to my Recipe File?

If you receive an error when signing in to your Recipe File, please try these suggestions before contacting us for assistance.
  1. If you have recently reset your password, please clear any saved "auto-fill" passwords stored in your web browser for MyRecipes.com. This is a common issue on mobile devices that offer to save your password when you first sign into a website. If you are on a mobile device, the settings to remove the saved passwords may be in your device settings app and not directly in the browser itself.
  2. If you just reset your password, please be sure you have clicked the confirmation link sent to your email and followed the instrcutions before you try to sign in with a new password.
  3. If you have linked your account with a social network, please be sure to click the logo of the social network to sign in and enter the username and password of the social account you are using. If you try to sign in using the standard email/password form, or try to reset your password through MyRecipes.com, you may get an error if your account was originally created with a social media account exclusively. If you your forget your social media password, please contact the social media service for help getting it reset.
  4. Make sure your caps-lock key is not turned on since passwords are case sensitive.
  5. If you are still not able to sign in, please contact us and let us know what error your are receiving.

Manage Recipes


How do I create a Recipe File?

To create a Recipe File account, click Join Now on the right side of the top navigation bar, fill out the sign-up form and follow the instructions displayed.

If you would like to create a Recipe File by using your Google, Facebook, Yahoo or Twitter account, click on the logo for the social network you would like to use and follow the instructions.
PLEASE NOTE: After signing into your social network account, on the left side of the window that appears, you will be asked to create a Recipe File Member Name and enter your email address. This step is needed to make sure your Recipe File account will still be accessible even if you stop using or change your preferred social network account at a later time.

How do I save recipes to my Recipe File?

To save MyRecipes.com recipes to your Recipe File:
  1. Go to the recipe page of the recipe you want to save.
  2. In the box to the right of the recipe ingredients, click "Save Recipe".
  3. Once it is saved, the link will change to " ✓ Saved Recipe " indicating that it has been saved in your Recipe File.

How do I delete a saved recipe from my Recipe File?

To delete a saved recipe:
  1. Open your Recipe File
  2. Find the recipe you want to remove and click the "remove" link to the right and just below the recipe information.

How do I add my own personal recipes?

To learn how to add your own personal recipes to your Recipe File please see this visual guide: How to Add Personal Recipes

How do I organize recipes saved in my Recipe File?

To organize saved recipes:
  1. Open your Recipe File
  2. The newest saved recipes will appear in the middle of the page in a section called "Saved Recipes". You can also find them in the left column under the folder called "All Saved Recipes".
  3. When you find the recipe you wish to organize, look for the gray bar below each recipe that shows your options.
  4. You can View, Copy to a Folder/Menu/Shopping List, Share or Delete a saved recipe.

How do I share a saved recipe?

To share saved recipes:
  1. Open your Recipe File
  2. When you find the saved recipe you wish to share, look for the gray bar below each recipe that shows your options.
  3. Click the "Share" option and choose "Facebook" or "Twitter" from the drop-down menu.
  4. For more share options, click "View" or the name of the recipe to open the full recipe page.

How do I manage shopping lists?

When you click "Add to Shopping List" on a recipe page, the recipe is automatically saved to your Recipe File and added to the "Main Shopping List". This list is designed to be a quick and easy shopping list for your next trip to the store.

If you would like to create a separate, custom shopping list to keep in your Recipe File for future use, please follow these steps:

  1. Click the "Create New Shopping List" link in the left column of your Recipe File, give your new list a name, then click the save button.
  2. To start adding recipes to the list, click on the "Add more recipes to this list" link in the gray bar near the top of the page.
  3. When you find the saved recipe you wish to add, look for the gray bar below each recipe that shows your options.
  4. Click the drop-down menu next to "Copy to" and choose "Shopping List" from the drop-down menu.
  5. In the window that appears, choose the name of the new shopping list you just created to add the recipe to the list.
  6. Go back to step 2 and repeat the process to add more recipes and finish building your new shopping list.

How do grocery deals work?

To learn more about the grocery deals displayed on recipe ingredients, please see this visual guide: Save Money at the Supermarket with MyRecipes Grocery Deals


eCookbooks


What if I need more help with my eBook?

Contact us by email at myrecipes@customersvc.com
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  1. Enter at least one ingredient